Support & Department Directory
Empowering your educational journey with direct support.
Live Help Desk
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MORNING
09:00am – 11:00am EST
MID-DAY
11:30am – 1:30pm EST
AFTERNOON
2:00pm – 5:00pm EST
Monday – Thursday (EST)
Student Priority: Live Help Desk gives priority to students. Parents might experience delays in the waiting room.
Email Support
[email protected]
Central Phone line
+1 410-881-2160Parental Support & Departments
Select a category to start your inquiry form
Parental Inquiries
Identify the department below and fill out the form. This is the official and fastest way to reach our staff.
Response Time
We aim to respond to all inquiries within 24 to 48 hours (Business Days: Mon—Thu).